Privacy Policy - Pipsbank

Effective Date: May 26, 2025

1. Introduction Welcome to PipsBank (“PipsBank,” “we,” “us,” or “our”). We are committed to protecting the privacy of our users (“user,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.pipsbank.trade), use our platform, and access our services, including our AI-Powered Signals, Automated Copy Trading, Educational Hub, and Referral Program (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

This Privacy Policy is provided in compliance with applicable data protection laws.

2. Information We Collect We may collect information about you in a variety of ways. The information we may collect via the Services includes:

2.1 Personal Information You Provide to Us:
- Account Registration Data: When you register for an account, we may collect your name, email address, password, phone number, and any other information you voluntarily provide.
- Subscription and Payment Data: When you subscribe to our plan, we (or our third-party payment processors) may collect payment information, such as your credit/debit card details or cryptocurrency wallet information, and billing address. PipsBank itself typically uses third-party payment processors and does not directly store your full credit card numbers.
- Referral Program Data: If you participate in our referral program, we collect information related to your referrals and your earnings.
- Communications Data: If you contact us directly (e.g., via email, live chat), we may collect your name, email address, the content of your message, and any attachments you may send us.
- Educational Hub Data: Information related to your progress and interaction with our educational content.
2.2 Information We Collect Automatically:
- Log and Usage Data: When you access our Services, our servers automatically collect information that your browser or device sends, such as your Internet Protocol (IP) address, browser type and version, operating system, device type, pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to collect and track information about your usage of our Services, to enhance user experience (e.g., remembering preferences), for analytics, and for marketing purposes. You can control the use of cookies at the individual browser level. For more information, please see our “Cookies and Tracking Technologies” section below.
2.3 Information Related to Copy Trading:
- If you choose to be a trader whose strategies can be copied, your trading performance statistics (e.g., profit history, risk score, trading style, trade history) may be made available to other users on the platform to enable them to make informed decisions about copying your trades. This information may be presented in an aggregated or anonymized manner where appropriate, or with your consent if personally identifiable.
- If you choose to copy other traders, we collect information about the traders you follow and the trades executed in your account via the copy trading feature.

3. How We Use Your Information We use the information we collect for various purposes, including to:

Provide, operate, maintain, and improve our Services.
Create and manage your account, process your subscriptions, and provide customer support.
Deliver trading signals and facilitate copy trading as per your instructions.
Administer our referral program and process commission payouts.
Personalize and enhance your user experience.
Communicate with you, including responding to your inquiries, sending service-related announcements, updates, security alerts, and administrative messages.
Send you marketing and promotional communications (where you have consented, and with the option to opt-out).
Monitor and analyze usage and trends to improve the functionality and user-friendliness of our Services.
Ensure the security of our platform, prevent fraud, and enforce our Terms and Conditions.
Comply with applicable legal obligations, regulatory requirements, and respond to lawful requests from public authorities.
For other purposes with your consent.

4. How We Share Your Information We do not sell your personal information. We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (e.g., Crypto gateways), data analytics, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the services they provide to us.
For Copy Trading: As described above, performance information of traders whose strategies can be copied may be shared on the platform. Users choosing to copy trades will have their copy trading activities processed by the platform.
For Referral Program: Information necessary to administer the multi-level referral program, including tracking referrals and calculating commissions, may be processed and shared with relevant parties within your referral network (e.g., your upline may be aware of your subscription status to calculate their commissions).
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation or government request (including in response to public authorities to meet national security or law enforcement requirements, or other applicable laws); (b) protect and defend the rights or property of PipsBank; (c) prevent or investigate possible wrongdoing in connection with the Services; (d) protect the personal safety of users of the Services or the public; or (e) protect against legal liability.
Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our Services. Cookies are small text files stored on your device. We use them to:

Authenticate your access and keep you logged in.
Remember your preferences and settings.
Understand how our Services are used (analytics).
Deliver relevant advertising (with your consent).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

6. Data Security We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include [but not limited to e.g., SSL encryption, access controls, regular security reviews, etc., as outlined in your platform security section].

However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Typically, account information is retained for the duration your account is active and for a reasonable period thereafter in case you decide to re-activate the Services, or as required by law.

8. Your Data Protection Rights, Depending on your location and applicable data protection laws you may have certain rights regarding your personal information. These rights may include:

The right to access: You have the right to request copies of your personal information.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure (right to be forgotten): You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions, particularly for direct marketing purposes.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

9. International Data Transfers Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction (e.g., if PipsBank’s servers or service providers are located internationally).

10. Children’s Privacy Our Services are not directed to individuals under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that we might have any information from or about a child under 18, please contact us.

11. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. In case of material changes, we may also provide a more prominent notice (such as by email).